http://www.richardyoo.com/blog/2007/05/05/customer-service-calls/ The Thoughts of a Technologist Thu, 20 Nov 2008 11:33:01 +0000 http://wordpress.org/?v=2.6.3 http://www.richardyoo.com/blog/2007/05/05/customer-service-calls/#comment-2735 Vikram Mon, 07 May 2007 19:05:04 +0000 http://www.richardyoo.com/blog/2007/05/04/customer-service-calls/#comment-2735 You could redacted out HP and have inserted Delta, United, Comcast etc etc. The call was classic & sadly very true. You could redacted out HP and have inserted Delta, United, Comcast etc etc. The call was classic & sadly very true.

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